There are a couple of ways to deal with a laptop hard drive crash. The first is to dismantle your laptop computer and remove from it the hard drive. That hard drive must be connected by means of a cable to another working computer which is then used to access the files on a crashed drive. Of course dismantling a piece of equipment as delicate as a laptop computer is pretty much in the realm of ability for most people. A better solution is to use a data recovery program that runs directly from your personal computer or laptop computer’s RAM. This type of software will start up a computer, even if it is currently displaying a Windows blue error screen.